FAQ

Our colored 3D figurines are made of full color sandstone, a product of highest quality made with a high tech 3D printing process and real handcrafted.
We print and handcraft on demand in Berlin/Germany that makes every figurine unique.

For more informations on 3D printing technology go to wikipedia.

For now we have exclusively opened our doors for Bonnie Rotten, Jessica Drake, Micaela Schäfer and PussyKat but we will add more erotic stars all the time. Please check back at our online shop regularly and sign up to our newsletter. If you have ideas or special wishes about erotic stars we should print, just contact us.

Gift cards are available soon at eroticart-shop.com.

Please allow 7-28 days for your figurine to reach its destination. Your package will be subject to customs and possible duties. We will do our best to minimize any customs charges relating to the commercial invoice but they will vary from country to country and Staramba cannot determine what they will be in advance.
For more information on customs and duties charges in your country, please contact our customer office or submit your inquiry in the form provided. Our customer service department will do it’s best to respond right away. Please note that our standard international service will be time-stamped according to the tracking number until it leaves Germany. Further tracking is only available for certain countries.

Orders are limited to the value of $1.300 per order due to customs regulations. In that case you can either reduce your order during the order proccess or contact us.

Credit cards (Visa, Master, Amex) and PayPal, but we work to offer more options for your convenience.

All orders shipped from Eroticart-Shop are packed in neutral boxes and with neutral sender.

Shipping costs depend upon the order country. For your convenience you will find a shipping cost calculator at the cart you can use before placing a final order.

At this time we ship orders to the following countries:

EU – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Rest of the world – Albania, Algeria, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Faroe Islands, Georgia, Gibraltar, Grenada, Guadeloupe, Guatemala, Guernsey, Honduras, Hong Kong SAR China, Iceland, India, Indonesia, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lebanon, Libya, Liechtenstein, Macau SAR China, Macedonia, Malaysia, Mexico, Moldova, Monaco, Montenegro, Morocco, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, San Marino, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United States, Uruguay, Uzbekistan, Venezuela, Vietnam.

As we are based in Germany, there are no sale tax for citizens outside the European Union. For citizens of the EU we have to charge the German sale tax amounting to 19%. Taxes are subject to change.

No, for ordering it is not necessary that you get registered with us. But you get many advantages when you register. You can always delete your account. If you have trouble to log in please contact us.

General enquiries? Technical problems? Ordering and delivery issues? Just contact us: